Terms and conditions
Definitions
In these Terms and Conditions, the following definitions shall apply:
- "we" or "us" means Optimbet Casino N.V., a company incorporated under the laws of Curaçao;
- "you" or "your" refers to any individual who accesses or uses our casino services;
- "services" includes all facilities and features provided by us, including but not limited to games, bonuses, loyalty program, and customer support.
License and Jurisdiction
We are licensed by the Government of Curaçao and operate in compliance with applicable laws and regulations. Our license permits us to offer our services to residents of Australia and other jurisdictions as specified on our website.
Age and Eligibility
To access or use our services, you must be at least 18 years old (or the age of majority in your jurisdiction). You are also required to comply with all applicable laws and regulations in your jurisdiction, including but not limited to restrictions on gambling activities.
Account Registration and Login Process
To register for an account, you must follow our step-by-step registration process as specified on our website. You will be required to provide personal details (name, address, email, date of birth) and confirm your age and acceptance of our Terms and Conditions. Your account will be activated upon successful registration and verification.
KYC/ID Verification
To comply with anti-money laundering regulations and ensure the security of our services, we may require you to undergo KYC/ID verification prior to or during the use of our services. This may involve providing identification documents or other information as specified by us.
Gameplay and Software Providers
We offer a wide range of games from reputable software providers, including but not limited to NetEnt, Pragmatic Play, Evolution, Play’n GO, Quickspin, Red Tiger, Blueprint. Our games are designed to be fair and random (RNG certified) and are subject to regular audits for fairness.
Bonuses and Promotions
We offer various bonuses and promotions as specified on our website, including but not limited to welcome bonus, reload bonus, free spins, cashback offers, loyalty program rewards. Our bonuses are subject to the following conditions:
- Wagering requirements: 35x–40x bonus amount;
- Maximum bet: AU$5;
- Only one bonus active at a time;
- Slots only for free spins.
Payment Methods and Banking Terms
We accept various payment methods, including but not limited to Visa, Mastercard, Skrill, Neteller, Bitcoin, Ethereum, USDT, ecoPayz. Our banking terms are as follows:
- Minimum deposit: AU$20;
- Maximum deposit: AU$5000;
- Instant processing;
- No fees.
- Withdrawal methods: Skrill, Neteller, Bitcoin, Visa;
- Minimum withdrawal: AU$50;
- Maximum monthly withdrawal: AU$10,000.
Security and Fair Play
We take the security of our services seriously and employ various measures to ensure the integrity of our games, including but not limited to:
- TLS 1.2 encryption by Cloudflare;
- DDoS protection by Cloudflare;
- RNG certification by iTech Labs and eCOGRA.
Responsible Gambling Features
We are committed to responsible gaming practices and provide various tools to help you manage your gaming activities, including but not limited to:
- Permanent/temporary self-exclusion;
- Deposit/time/session/lose limits;
- Reality checks popup every 30min.You may also contact our customer support team for assistance with responsible gaming.
Changes to Terms and Conditions
We reserve the right to modify or update these Terms and Conditions at any time, without prior notice. Your continued use of our services shall be deemed acceptance of such modifications or updates.
Disputes and Governing Law
Any disputes arising out of or in connection with these Terms and Conditions shall be governed by and construed in accordance with the laws of Curaçao. We reserve the right to pursue any claims against you in any competent court.
Entire Agreement
These Terms and Conditions constitute the entire agreement between us and supersede all prior or contemporaneous agreements or understandings, whether written or oral.
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
